Last Updated: October 7, 2024
AutoSuite (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and disclose information through the AutoSuite platform, including our web applications and services, in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). It also outlines your rights concerning your personal information and how you can manage your preferences.
1. Scope of This Policy
This Privacy Policy applies to all users of AutoSuite’s services, including but not limited to individual users, businesses, and third-party integrations such as Google Workspace applications (e.g., ScheduleLink). By using AutoSuite, you agree to the terms of this Privacy Policy.
2. Information We Collect
AutoSuite collects various types of information to provide and improve our services:
2.1. Personal Information You Provide
- Account Information: When you sign up for AutoSuite, we collect your name, email address, phone number, and any other information you provide to set up your account.
- Billing Information: For paid services, we collect payment details, including credit card information or bank details, to process transactions securely.
- Third-Party Data: If you connect third-party applications such as Google Workspace, we may collect additional information like calendar data, contacts, and email metadata to enable scheduling through ScheduleLink.
2.2. Information Collected Automatically
- Device and Log Information: We collect data from your device, such as IP address, browser type, operating system, and usage data like pages viewed, time spent on the site, and navigation paths.
- Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to track user activity, remember preferences, and improve our services.
2.3. Information From Third Parties
We may also obtain information from third-party sources, including public databases, marketing partners, and social media platforms, to supplement your user profile or enhance our services.
3. How We Use Your Information
The information we collect is used to:
- Provide, maintain, and improve our services
- Process payments and manage billing
- Respond to inquiries and provide customer support
- Enable integrations with third-party services such as Google Workspace
- Personalize user experience and recommendations
- Analyze trends and user behavior for internal purposes
- Comply with legal obligations and enforce our policies
4. Legal Basis for Processing (GDPR)
We process personal data based on the following legal grounds:
- Performance of a Contract: We use personal information to provide the services you have requested under our Terms of Service.
- Legitimate Interests: We process data to further our legitimate interests, such as improving our platform and providing relevant features.
- Consent: For certain data uses, such as marketing communications, we will request your explicit consent.
- Legal Obligations: We may process personal data to comply with legal requirements.
5. Sharing and Disclosure of Information
5.1. Service Providers
We share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analytics, and customer support.
5.2. Third-Party Integrations
When you authorize third-party applications (e.g., Google Workspace) to integrate with AutoSuite, we share relevant data necessary for the functionality of those services, such as calendar information for scheduling.
5.3. Legal Requirements
We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders, or to protect the safety, rights, or property of AutoSuite, our users, or the public.
5.4. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the business transaction.
6. Data Security
We implement a range of technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no data transmission over the internet or method of storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon termination of your account, we will either delete or anonymize your personal data, except where retention is required for compliance with legal obligations or for resolving disputes.
8. Your Rights and Choices
8.1. Access, Correction, and Deletion
You have the right to access, correct, or delete your personal information. You may do so by logging into your account or contacting us at [legal@autosuite.app].
8.2. Data Portability
You have the right to request a copy of the personal data we process in a structured, commonly used, and machine-readable format.
8.3. Opting Out of Marketing
You can unsubscribe from marketing emails by following the opt-out instructions in those emails or by contacting us at [legal@autosuite.app].
8.4. Do Not Track
AutoSuite does not respond to Do Not Track signals from browsers.
9. International Transfers of Data
AutoSuite is a global service, and your personal data may be transferred and processed in countries outside of your home country, including the United States. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If we learn that we have collected personal data from a child under 13, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically. If we make material changes, we will provide notice via email or through our services.
12. Data Processing Agreement (DPA)
In accordance with data protection laws, including the GDPR, AutoSuite acts as a data processor for the personal data you provide via integrations such as Google Workspace. As such, the following terms apply:
12.1. Roles of the Parties
- AutoSuite as Data Processor: AutoSuite processes personal data on behalf of the user (data controller) for the purposes of scheduling and related services.
- User as Data Controller: The user is responsible for ensuring lawful collection and processing of personal data, including obtaining necessary consents from data subjects.
12.2. Processing Instructions
AutoSuite processes data according to the user’s instructions and only for the specified purposes of providing scheduling services and related functions.
12.3. Subprocessors
AutoSuite may use third-party subprocessors to assist in data processing. We ensure that subprocessors adhere to similar data protection standards. A list of subprocessors is available upon request.
12.4. Data Security
AutoSuite implements appropriate measures to safeguard personal data, including encryption and access controls.
12.5. Data Subject Rights
AutoSuite supports users in fulfilling data subjects’ rights to access, rectify, or delete their data. Users must contact AutoSuite to request assistance in responding to data subject inquiries.
12.6. Data Retention and Deletion
Upon termination of the data processing relationship, AutoSuite will securely delete or anonymize personal data, except where retention is required by law.
12.7. Data Breach Notification
AutoSuite will promptly notify users of any data breaches affecting personal data and provide necessary information to assist with compliance obligations.
12.8. International Data Transfers
AutoSuite ensures that personal data transferred outside of the EEA or other jurisdictions is protected through appropriate safeguards, such as SCCs.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is processed, please contact us at:
AutoSuite
1049 El Monte Ave, Ste. C-800
Mountain View, CA 94040
Email: legal@autosuite.app